Privacy Policy for Routine Car Wash

Information We Collect

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Personal Information​

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Contact Information: Name, email address, phone number, and mailing address.

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Payment Information: Credit card details, billing address, and payment history. (Inthe event that a payment fails but is deducted from your account, we will process a refund within 5 to 7 business days. If you encounter any issues with payment processing, please contact our customer support team immediately for assistance.)

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Account Information: Username, password, and subscription details.

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Service Information: Vehicle information (make, model, and license plate number) and service history.

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Non-Personal Information

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Usage Data: Information about how you use our services, including pages visited, time spent on our website, and service preferences.

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Device Information: Information about the device you use to access our services, including IP address, browser type, and operating system.

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How We Use Your Information 

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To Provide Services: To process your subscription, schedule and deliver car wash services, and manage your account.

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To Improve Services: To understand your preferences, enhance our services, and

develop new features.

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To Communicate: To send you service-related notifications, updates, promotional offers, and customer support.

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To Process Payments: To process transactions and manage billing and payments.

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To Ensure Security: To protect our services, prevent fraud, and comply with legal obligations.

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How We Share Your Information

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Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and customer support providers.

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Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

 

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

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Data Security

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We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure data storage. While we strive to protect your information, we cannot guarantee absolute security.

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Your Rights and Choices

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Access and Update: You can access and update your personal information by logging into your account or contacting us directly.

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Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those messages or by contacting us.

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Data Deletion: You can request the deletion of your personal information by contacting us, subject to certain legal obligations.

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Cancelation: Services can be cancelled any time, however if the service is been cancelled between the package or during the plan, there will be no refunds. Refunds can only be initiated if the service isn’t been started. In the events of refunds, it will take 5 to 7 business days to credit the amount in customer’s account.

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Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services and enable us to personalize your experience. You can manage your cookie preferences through your browser settings.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by

posting the updated policy on our website and updating the effective date. Your continued

use of our services after the changes take effect constitutes your acceptance of the revised

policy.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Routine Car Wash

Email: Help.rcw@gmail.com

Phone: (+91) 8287899030

Address: LG332, Gaur City Centre, Sector-4, Grater Noida, 201003